CHÂTEAU DES FOUSSERIES
GUEST ROOMS - GENERAL SALES CONDITIONS RESERVATION CONDITIONS
BOOKING TERMS
The reservation will become effective and final after receipt of a minimum amount corresponding to the 1st night of the stay. Only a confirmation email / letter sent by our establishment guarantees the reservation. Transactions are made in EUR. Prices include VAT. The tourist tax will be requested in addition. Payments made by credit card via our website are secure. Your bank card details will be encrypted with up to 128-bit Secured Socket Layer (SSL). Your bank card details can never pass over the internet without being encrypted. The balance of the invoice will be payable directly on site.
TERMS OF CANCELATION
Any cancellation must be notified by the customer by email / letter addressed to the Establishment. If the cancellation occurs:
- more than 7 days before the start of the stay: the prepayment is refunded in full.
- between 7 and 3 days before the start of the stay: the prepayment remains with the Establishment.
- less than 3 days before the start of the stay or if the customer does not show up before 6 p.m. on the scheduled day of the start of the stay (except late arrival agreed with the Establishment), the prepayment remains with the Establishment and the balance of the stay will be due and invoiced.
INTERRUPTION
In case of interruption of the current stay, 100% of the amount of the remaining stay will be due and invoiced.
TIME OF ARRIVAL / TIME OF DEPARTURE
Arrival time (between): 4:00 p.m. - 8:00 p.m. In the event of a late arrival, the client must notify the establishment at least 48 hours in advance. Departure deadline (before): 11:00 a.m. 'an additional night may result from failure to comply with this departure deadline.
USE OF PREMISES
The customer must respect the peaceful character of the place and make use of it in accordance with their destination. He undertakes to return the rooms in the state in which he found them. The Establishment declines all responsibility in the event of loss, theft or damage to personal effects within it. All equipment belonging to the Establishment and made available to the customer must be returned in good condition at the end of the stay. Otherwise, the Establishment may invoice the customer for the repair or replacement. The establishment is entirely non-smoking. Animals are not accepted in the Establishment. Use of the spa - refer to the internal regulations. access to the domain's swimming pool is from 10 a.m. to 8 p.m., from May to September (depending on the weather).
ACCEPTANCE OF THE SETTLEMENT
Booking one of our cabins implies acceptance of these regulations.
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